Privacy Policy

Privacy Officer - Mel Weeks - (204) 668.6280 or cell - (204) 999.0511

Elite Benefit Solutions Inc. is a broker and managing general agent. We at Elite Benefit Solutions Inc. have always been committed to holding our client's personal information (including the clients of our brokers) in strict professional confidence, and we only disclose such information if authorized by you, or if required by law to do so or required to do so in conducting negotiations with underwriters or insurers. Our Privacy Code builds on this commitment.

Principle #1 - Accountable

Elite Benefit Solutions Inc. is accountable for all personal information in its possession or custody, including any personal information disclosed to third parties for processing or other administrative functions. Elite Benefit Solutions Inc. has established policies and procedures to comply with this declaration, and has designated a privacy officer to be accountable for compliance.

Principle #2 - will Identify Purpose of Data Collection

Elite Benefit Solutions Inc. will identify the purposes for which it collects personal information, before or when the information is collected.

Principle #3 - will Get The Clients Consent

Elite Benefit Solutions Inc. will make a reasonable effort to make sure customers understand how their personal information will be used by the brokerage and insurers. Elite Benefit Solutions Inc. will obtain consent from its customers before or when it collects or uses the personal information.

A customer's consent can be express, implied, or given through an authorized representative. A customer can withdraw consent at any time, with certain exceptions.

Principle #4 - Limits The Collection of Personal Information

Elite Benefit Solutions Inc. limits the amount and type of personal information it collects. We will collect personal information for the purposes identified to the customer. Elite Benefit Solutions Inc. collects personal information using policies and procedures which are fair and lawful.

Principle #5 - Limits the Use, Disclosure and Retention of Personal Information

Elite Benefit Solutions Inc. will use or disclose personal information only for the reasons it was collected, unless a customer gives consent to use or disclose it for another reason, or it is permitted or required by law.

Under certain exceptional circumstances, Elite Benefit Solutions Inc. may have a legal duty or right to disclose personal information without the customer’s knowledge or consent to protect the interests of insurers or the public interest. Elite Benefit Solutions Inc. will keep personal information only as long as necessary for the identified purposes for which it was collected.

Principle #6 - will Keep Personal Information Accurate

Elite Benefit Solutions Inc. will keep personal information as accurate, complete and current as necessary for the identified purposes for which it was collected.

Customers may, in writing, challenge the accuracy and completeness of their personal information and request that it be amended as appropriate. Elite Benefit Solutions Inc. Disclosure Request Form pdf

Principle #7 - Safeguards Client Information

Elite Benefit Solutions Inc. protects personal information with safeguards appropriate to the sensitivity of the information.

Principle #8 - makes it's Information Policies Available to it's Clients

Elite Benefit Solutions Inc. is open about the policies and procedures it uses to manage personal information. Customers have access to information about these policies and procedures. The information will be made available in a manner that is generally easy to understand.

Principle #9 - makes Personal Information Accessible

When customers make a request in writing, Elite Benefit Solutions Inc. will within a reasonable time tell them what personal information it has, what it is being used for, and to whom it has been disclosed.

When customers request it in writing, Elite Benefit Solutions Inc. will give them access to their personal information. Elite Benefit Solutions Inc. will respond to the written request in a timely fashion. In certain situations, however, Elite Benefit Solutions Inc. may not be able to give customers access to all their personal information. Elite Benefit Solutions Inc. will explain the reasons for this lack of access and any recourse the customer may have, except where prohibited by law.

Principle #10 - is Committed to Addressing Client Complaints and Concerns

Customers may challenge Elite Benefit Solutions Inc.’s compliance with this declaration. Elite Benefit Solutions Inc. has policies and procedures to receive, investigate, and respond to customers’ complaints and questions. Customers may learn about these polices and procedures by contacting the brokerage privacy officer at (204) 925.8273.